Instructions for sellers

We review the application as soon as possible and notify you by email when the store is approved. While waiting, you can edit products and store data normally. A seller invited by email does not wait for approval.

Directly: the customer pays you — cash on delivery or by payment to your bank account, as you choose in the Store settings. The platform does not hold your money; once a month we send you only an invoice for the commission on delivered goods.

By the width and depth of the assembled product, the customer checks if the piece fits in their room, and the room trial draws the product in the correct size. Box dimensions instead of product dimensions give a wrong picture — that is why dimensions in step 4 are mandatory.

Buyers ask questions on the product page ("Questions and answers"). You receive an email, and you can see the question in the panel → Reviews → Buyer questions. Your answer is published on the product (without the buyer's email) and arrives to the buyer via email; hide unwanted questions. Answer quickly and concretely — future buyers read exactly that, and the assistant on the product page uses your answers.

In the product, in the “Sale and trial” step, turn on “Outlet: floor model”: floor model price (lower than regular), quantity, and brief condition. The floor model is sold alongside the new product — it has its own quantity, and the stock of the new product remains the same; when all floor models are sold, the block disappears automatically, and a canceled order returns them. In the order, the item reads “Outlet (floor model): name (condition)”.

Buyers plan a room with a budget and put pieces into their projects. In Statistics, you see how many projects contain your products — just the number, without buyer data. A product that is in many projects but rarely bought is a candidate for a set, an offer after a trial, or a display piece.

In the product, step "Sales and trial", enable the "Samples" tab and enter the sample price (0 = free). The buyer selects "Order a sample" — for products with variants, they get a sample of the selected color. You receive a regular order with the item "Sample: name — color", without delivery according to your price list (you send the sample by mail, included in the price) and without reducing stock. A buyer who received a sample is a warm lead — reach out after a few days.

Open the product in the dashboard and enable the "Custom-made" tab: enter the minimum and maximum width, increment, surcharge per increment, and additional production time. The product price applies to the minimum width. The customer chooses the width on the product page (or enters their wall size), sees the price immediately, and sees the room trial in that width; the width is included in the order item name. Works for products without variants.

Buyers describe a custom room or kitchen (type, dimensions, budget, deadline, city, description, often a floor plan from the Room Planner). The request is seen by sellers from the buyer's country who make such furniture or offer custom manufacturing — it arrives via email and in the panel → Requests. Send an offer: price, production time, how many days it is valid, and what it includes; you can change it until the buyer decides. You cannot see the buyer's contact info. When they accept your offer, it goes into their cart as your product and arrives to you as a regular order (delivery according to your price list, commission as for everything else).

In Shop → Services with product, add a service with a price per item and, if necessary, categories (e.g., appliance installation only for kitchens). The buyer checks it on the product page and sees the price immediately; the service is included in the item price, appears in the order name in the panel and email, and the commission is calculated on the total item price. You perform the service upon delivery.

They are used by the customer on the product page to check "Does it fit in the room?" — through doors, hallway turns, elevators, and stairs. A package that doesn't fit means a return; therefore, enter the actual box dimensions (for multiple packages — the largest one).

Customers enter their room dimensions in the assistant and the "Fits in my room" filter. In the weekly report, you see which pieces from your offer they are looking for, for what room sizes, how many times no product fit, and what width they need — a sign to add smaller models or offer custom-made production.

With every trial of your product, we record only the circumstances: type of room, chosen style, colors, and approximate room size — without a photo and without customer data. In Statistics, you see these shares for 7, 30, or 90 days, and in the weekly report, the most common space. If your sofa is most often tried in small Scandinavian-style living rooms, put such photos and smaller models in the foreground.

A customer who has tried your product in their room can enable "Notify me if the seller offers a discount" themselves. In the Coupons menu, you see how many customers are waiting for an offer for which product — you cannot see the addresses. You choose the discount (5–50 %), the deadline (2–14 days), and optionally a short message; the platform sends each customer a personal code valid only for that product and only for their address. For the same product, you can send an offer once every 14 days, and the customer receives at most one offer per product per month.

In the product, in the Photos step, select a room (living room, bedroom, dining room, kitchen, home office, children's room, hallway, terrace) and style, then click "Create ambient photo". AI places your product — with the same shape, color, and material — into a furnished room. The best result is provided by a studio photo without a background. Costs 1 token; if the image fails, the token is not spent. Add the image to the gallery or discard it; it is marked as an AI illustration.

In the Coupons menu, Sets tab → "+ New set": name, discount for the entire set (3–40 %), and 2–8 of your products with quantity (e.g., sofa + 2 armchairs + coffee table). The customer sees the set on the page of each product within it, with the price before and after the discount, adds it to the cart with one click, and can arrange it in the room layout. The discount is valid when the entire set is in the cart and applies only to the pieces that make it up; the commission is calculated on the price after the discount. Products without variants, in stock, and without custom manufacturing can be in a set.

Yes, we have a suggestion tool: in the product, under the Photos step, click "Suggest name, description, and features". From the photo and entered dimensions, you get a name, short description, detailed description with key points, category, and features (color, material…) from the platform's list. If dimensions aren't entered, the suggestion estimates them only for the dimension fields — be sure to check them. You can review and apply the suggestion with one click, then edit it if needed. It's free.

The buyer created a 3D view of the entire apartment with furniture from the offer from their floor plan, and your products are in it. After the buyer's free daily 3D plan, one 3D plan costs a total of 2 tokens, distributed among the sellers in the plan according to the number of pieces. The buyer immediately sees all products from the plan with prices and an "Add all to cart" button.

Customers can still try your products in the free daily trial paid for by the platform, but no more than that. You will receive a notification at 70, 50, 30, 10, and 0 % of the balance, so top up in time in the Trials menu.

The customer has a legal right to withdraw from a remote purchase. You then mark the order as returned; if it has already been invoiced, the commission is returned as a credit on the next invoice.

No. In the Import menu, enter the address of your WooCommerce or Shopify store, or a feed link — products are imported and synced every night. You can also import an Excel price list. If it doesn't work, send us your website address and we will set up the import.

Yes: in the Team menu, add up to 10 employees, each with permissions for Orders and/or Catalog. Everyone works with their own account; only you can see store data, billing, and the team.

Check the dimensions (step 4) and the main photo: an image of the whole product, from the front, without other objects gives the most accurate result. If the piece does not fit in the customer's room, the system warns them before the trial — and the image is always an illustration, not a measurement.