FAQ

Yes. The try-on is free; without an account, you get 1 try-ons per day, and with an account, 5.

No. The try-on works in the browser on your phone and computer. You can also add the website to your phone's home screen as an app.

AI uses actual product measurements and elements from the photo to estimate scale. The try-on is an illustration — measure your space before buying.

Yes. For materials, AI changes the selected surface — wall or floor — in your photo.

It is used only for the try-on and is automatically deleted from the server within 24 hours at the latest. We do not use it for advertisements and do not provide it to sellers.

From the seller whose product it is — a showroom, workshop, or manufacturer. Their details are on the shop page. furnituria.co runs the platform and helps if something goes wrong.

Yes. An account is useful for tracking orders, wish lists, and saved try-ons, but it is not mandatory.

Yes. On the product page, there's a 'Video call with seller' via WhatsApp, and for sellers with a showroom, you can schedule a visit.

On the product page, tap 'Compare' — up to four products are placed side-by-side, with measurements, material, price, and seller.

The price is determined by the seller and you see it in the cart before confirming the order. Some sellers offer free delivery above a certain amount.

The deadline is stated on the product page. The seller accepts the order within 48 hours at the latest, and when the package is sent, you receive a tracking number.

Cash on delivery or by payment to the seller's account — fastest by scanning the IPS QR code in your banking app. For partners selling on their own website, payment is as offered by their website.

Each seller sends their part separately, with its own tracking number. You can see the status of each part in 'My Account' → orders.

Yes, within 14 days of receipt, without stating a reason — except for custom-made products. Details are on the Returns and Complaints page.

Photograph the damage and contact the seller or us at reklamacije@furnituria.co, with your order number. The seller responds within 8 days.

On the 'My Account' page, select 'Forgot password?' and you will receive a link for a new password.

Via the Your Data page, you can request a copy or deletion of your data. We respond within 30 days at the latest.

Only essential ones without your consent. You can change your choice via 'Cookie Settings' at the bottom of the page. More in the Cookie Policy.

Register your shop on the Become a Seller page. After approval, you can add products or import your entire catalog.

There is no monthly subscription — only a commission is paid on delivered products: the initial rate is 5%, and as sales grow, the rate changes by agreement with the seller. More on the For Partners page.